Address: | Bangalore, Karnataka, 560092 | Website: | www.rcom.co.in |
I own a reliance dongle cust id[protected]. my alt no is [protected]
I had subscribed to a prepaid plan where in i paid 2, 999/- on 23rd jan 2016 for 36 gbs 6 months validity ending on 23rd august 2016. the average speed of the connection is approximately 1.5-2 mbps. currently i have 11gbs worth of data valid till 23rd july 2016
Since 4th july the network speed has dropped to 100-150 kbps. after approaching the reliance communication outlet at 5th block kormanagala outlet, we were told that this slow network will persist till 2nd week of august, since reliance is upgrading their network. each and every reliance dongle customer would have to experience this problem.
This data balance would lapse, by 23rd july 2016. the outlet is not willing to cooperate with us, stating that they are franchisee is a separate entity from reliance communications.
The reliance customer care or the reliance appellate authority is not reachable in this regard.
No body willing to address this issue. consumers are frustrated.
The address of this outlet is
Address: no. 21, 80 feet road, 5th block, near sapna book house, koramangala, bengaluru, karnataka 560034 Was this information helpful? |
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