[Resolved]  Reliance Communications — Reliance dongle discontinuation & data lost on recharge on 30 apr.

Address:411062
Website:reliance Dongle CDMA Services

Hello,

My ID is [protected].

I had did recharge of 1.25 GB on 30 Apri but now Dongle not working.

Also i came to know after stopping working i ask to store they confirm that reliance stop support to CDMA. I need to start with 4G.

for this i didn't receive any information.

I want waiver of following thinks by Reliance.

1. My recharge amount
2. I need replacement of Dongle immediately without any additional cost.

I need feedback on mail within next 3 days.
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2016
Reliance Communications Customer Care's response
Dear Sonam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Sonam,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Cheers,
Reliance Communications

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