[Resolved]  Reliance Communications — Reliance dongle unauthorized charges

Address:

Pune, Maharashtra, 411037

Hi,
My dongle number is [protected], I've been using it since couple of years but last December 2015 the service got blocked even though I had recharged it.
I made 'n' number of calls to customer care regarding this but they never responded, always said we have escalated the issue and we're working on it.
They asked me to change the dongle so that I can start getting the service so I did that too, by paying 1000 INR and got my dongle changed.Still the issue was not solved and the same problem exists.This went on for almost 3 months and finally frustated I bought a new dongle.Now the previous dongle service was not terminated still they have been charging me with bills and stuff.I was never able to use it as there was no service available and being a postpaid connection I never recharged yet they started billing it. Today I got a call from random number & a female speaking in an unorthodox manner and foul language and said that they have filed a case against me also asked me to visit the court.Now I have not used reliance since last 6 months still they are asking me for money and threatening of case and stuff.
Please help on it..

Thanks,
Kaushik