[Resolved] Reliance Communications — Reliance GSM 36000 sec pack defrauding | |||
I have ported to reliance last week because of its new promotional offers in kerala, yesterday I did a recharge pack of 198 which offer 36000 local seconds, I confirmed it by dealer before recharge, but after that I realised that the porting to reliance was a wrong decision, They are deducting as minutes pack even a 10 sec call, I callled cc again & raised complaint but the irresponsible executive didn't give me an explanation, he only said that it 'll charge as minutes pack ! then I asked him y do the company promoting the pack as a 36000 sec pack instead of 600 minutes pack? no reply & he hangup the phone, still I didn't get a positive response, please everybody be aware of their fraudulent offers don't choose reliance. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications