[Resolved] Reliance Communications — Reliance gsm complaint | |||
I had made complaint for my Mobile no. [protected] that on dated 7 june 2016 my data pack of 700 mb (approx) and main balance deducted automatically in night from my mobile and no one is responding proper even when we talk to 198 customer care no one is giving reference number of talk. For this I had tried to make complaint on morning but call not conneted to 198 customer executive again i had tried many time but last night on 10 june call connected to executive on 10.25 pm he said call after 2 hr. after 2 hr on 12.25 o clock mid night they said you are late for complaint we cant do anything I had asked to connect to manager they said he will available on morning 6am. even they had not given me reference number. What to do. Was this information helpful? | |||
Nov 12, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Cheers,
Reliance Communications