[Resolved]  Reliance Communications — Reliance gsm i'm complaining about my deduction of 165

Address:New Delhi, Delhi, 110006
Website:Reliance GSM network communication

Sir/mam my name is r. Nagamani a costumer of reliance gsm my number is ([protected]) sir i've ₹165 balance and i've recharged ₹22 net pack on 15 april 2016 sir i've data pack valid for 2 days but they have deducted all my money ₹165 and data pack also and when i called them and complaint about it talking recklessly to me that u have used data that is why ur money deducted and we will not do any refund i told that i've data pack they are telling me there exist no data pack that u have recharged... Please take my complaint immediately and please get me my refund of ₹165 as this is not first time it is third time
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Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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As I have a talk with ur representative there he agree to waive the late payment charge now again in the next month bill the amount has been added to the unbilled amount. In most part of Assam there is no possibilities of bill payment due to non available of Reliance customer care...and too much careless towards customers
Dear Nagamani,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Nagamani,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

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