[Resolved]  Reliance Communications — Reliance gsm network issue no signal

Address:Patna, Bihar, 800016

Dear Sir,

RELIANCE GSM NETWORK ISSUE on MOBILE[protected]

This is to bring to your notice that a telecom network glitch we, residents of Patna: precisely, are encountering currently. The service provider in this issue is primarily Reliance GSM. I have lodged numerous complaints Vide SR NO.[protected] DT: 01.02.16 AND[protected] DT: 07.02.16 and reported to the concerned authorities in the past few weeks, but the problem persists.
There is a network issue in this region that Reliance GSM subscribers are facing as of now. The network vanishes in my area frequently but when I move out about 500m away from the building, the network signal returns. This also happens with several other subscribers in my area. Consequently, I often I have to divert my number, but I am not able to receive important SMS.

It is my sincere request to you to kindly resolve this issue. We, the residents, will be greatly obliged for your efforts.

Regards,
Deepak
mobile:[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
alternate no. is[protected]
Dear Deepak,

Thank you for sharing your alternate number. We have arranged for a call back to address all your concerns.

Regards,
Reliance Communications
Dear Deepak,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications

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