Reliance Communications — Reliance Hello CDMA Address verification / activation

Address:

Bangalore, Karnataka

13th July, 2014 Terrible experience with Reliance Hello CDMA service. - Purchased Hello connection in Bangalore from the Reliance Outlet at Koramangala 1st Block on 16th June. Submitted all documents / address proofs at the time of purchase. - I was told there will be address verification. But there was no further call from Reliance. - Number was barred for outgoing after a week. - Called up help desk, they told me that the address verification was unsuccessful as they have tried to contact me but I was not available. That was a lie. I normally return all my missed calls. Even if I did not respond or called back, they should have called me a second time. - I called up the shop and they told me that they’ll reinitiate the address verification (1st July). I received a call from Reliance the next day asking for a preferred time, I said you can send someone at any time. They told me that they are sending an executive. No executive called or came. - I called up shop again and asked they what is the issue is. They said they are again reinitiating the verification. There was some issue last time. 4 days passed and nothing happened. - called the shop again. Mr. Kumar is the shop manager. He said ok, there was some other issue and we are initiating it again. - I received a call again from Reliance on 12th July asking me about a preferred time. Again I told, there is someone at home and you can send the executive any time. Immediately after the call was ended, I received a SMS “Dear Customer, we are unable to contact you during our Welcome visit, please contact the shop”. THIS IS RELIANCE, THE MULTIBILLION DOLLAR CONGLOMERATE INDIA. Now I have a dead phone lying at my home that is incurring rent.