[Resolved]  Reliance Communications — Reliance netconnect complaint reliance data card no. [protected]

Address:

560078

Hi reliance customer care,

My reliance datacard # reliance no. [protected],

Name: gopal rajan k

This is to bring to your notice, my datacard has been disconnected and cdma 3g service has been discontinued by reliance as of/ from 31 may 2016 and i am not getting any service and or response from reliance customer care in continuing the service. I am also getting bills for the period where you have disconnected the service and charging for the service which is not provided.

Request you to restore my cdma connectivity for my datacard at the earliest so that i could continue to use the service.

I am being continuously harassed by your collection team for the payment for which i have not got the service and being charged to the subscriber. I am willing to settle this once i have my network services restored.

I have paid rs. 3500 as a one time charge for the datacard/dongle when i subscribed to reliance dataconnect. I am being asked again to pay for the dongle/datacard again if i move over to 4g and buy new datacard at your reliance shop. I have no more money to spend again to buy one more datacard.

As a reliance subscriber and ril investor, i have never faulted payment or any payment delay and has been a happy and loyal customer. With this in view, please let me know why i should not approach consumer court and ask for addressing subscriber grievances.

Please treat this as a critical request and quick response.