[Resolved]  Reliance Communications — Reliance netconnect deactivation

Address:

560017

Hi,


I have paid the bill of 1530/- on Christine Communication, Indira Nagar, Bangalore branch at 4:50 PM on 4th June 2016.
The customer executive at the store told to call customer care with number[protected] immediately to terminate the connection.
When I called to the number from my mob: [protected], the customer executive again forwarded the call to Billing department & I was on line for 1 hr and the call disconnected automatically from Reliance side.(As usual I have faced this 2 times)
And as per the record, already 2 times Connection closed request has been raised.
CASE ID :[protected] dated 05/04/2016 21:02:14 AND[protected] dated 25/05/2016 09:54:40 and we have paid the total of 1816+1530 = RS.3346/- without using the connection for a single time from March 2016.

Termination reason as We have reported multiple times to multiple executives :
1) Laptop is damaged.
2) We are fulfilling the need with mobile data as we are working in software from Mon-Friday, and in office we will use office network for FREE

After telling the reasons, multiple times executives will try to convince for other plans.

If you people are not ready to terminate the connection, could you please let us know what further needs to be done ???????

Because we don't have money, patience, time & effort to waste on this.

Find the attached file for latest billing details, Customer validation & Termination request details of previous transactions.
We are repeated telling you, please contact on [protected] or [protected].
With trying [protected] once, please don't mention as we called but no one responded.
If we respond also, we will get the same thing mentioned in mail.

Regards,
Srotaswini Mohapatra