Reliance Communications — Reliance postpaid wipod dongle

Address:	411051
Website:	www.reliancenetconnect.co.in/index.html

I use reliance wipod service. last month reliance had some technical issue in its network because of which service was not available so discount was provided to the customer however my discount was not processed in-spite dropping several mails to customer care also from last week i am not able to receive speed beyond 100 kbps. i tried to reach customer care several time every time i have to wait for more than 20min for call to get connected and after connecting customer care is not providing any resolution also they don't forward calls to their senior when i insist them.

I have all the mails that i have dropped to the reliance communication.

Please find some interaction id generated with my previous communication with the customer care.

Reliance senior customer executive : rahul
Interaction id : [protected]
Time : 12:40:25
On[protected]

Reliance customer executive : name not provided and didn't transfer call to senior also call disconnected without my consent.
Interaction id : [protected]
Time : 1:28 pm
On[protected]

Please find my details below.
Name : nitesh shende
Data card no : [protected]
Contact no : [protected]