[Resolved]  Reliance Communications — Reliance pro 3 dongle recharge complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.rcom.co.in/Rcom/personal/home/index.html

Dear Sir/Mam,
I recharged my dongle online on 25/10/2015 for Rs 699. The message displayed that transaction was not completed but the money got debited from my bank account to Reliance.This has happened second time in a row, in an interval of a week. I request to please resolve the issue by refunding the amount.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2015
Reliance Communications Customer Care's response
Dear Kritika,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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