[Resolved] Reliance Communications — Reliance Pro 3 (Wipod)

shaileysh8

from Mumbai, Maharashtra

Address:	411019
Website:	www.rcom.co.in

A month back I have purchased Reliance Pro 3 wipod dongle. I had complained about the poor Internet speed in my area but service executives did not respond about the issue. The Request ID is[protected]. Actually the company claims, the speed you get with wipod is 17 mbps, but actually it is not even 3 mbps or 1 mbps or even 800 kbps. They still charge monthly rental of 1299/month for unlimited plan. Finally I requested customer support to deactivate the same and give my device money back. Since that day there is no response from customer care. I suggest everyone to please check feasibility in your area and get the device. Also I would not recommend Reliance Internet services to anyone in future. I had very bad experience from Day 1.

Was this information helpful?

No (0)

Yes (0)

Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2015

Reliance Communications Customer Care's response Dear Shaileysh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 20, 2015

Reliance Communications Customer Care's response Dear Shaileysh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications