[Resolved] Reliance Communications — Reliance pro broadband connection - slow internet connection - issue not resolved — being harassed for bill payment

firdose.sofi

Address:	411028
Website:	Reliance Communitions

Promised speed Up to 14.7 MBPS. Actual Speed

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Oct 23, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 22, 2015

Updated by firdose.sofi Concerned Reliance Number: [protected]
My Contact Number: +[protected]
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As per Customer Care, my number was on Safe Custody mode - Refer[protected] Complaint raised in July'15
If my number was in Safe Custody mode, then why was Bill generated.
In fact my number was never kept in Safe Custody mode. Customer care never called me. Even the local Reliance Shop didn't help me with the issue.

Verified Support

Oct 24, 2015

Reliance Communications Customer Care's response Dear Firdose,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 02, 2015

Reliance Communications Customer Care's response Dear Firdose,

As per your telephonic conversation with our customer service associate, we wish to affirm that the charges were correct, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications