[Resolved] Reliance Communications — Reliance recharge | |
I have recharged to my mobile ([protected]) for Rs.300 on 3rd Dec 2015. I made few calls with this mobile and kept this mobile in my home itself. After 3 months, suddenly I have received a SMS that my mobile balance was low. Again I have recharged my mobile, reached Reliance Customer care and requested for 6 months statement. Based on your statement provided by Reliance, I have utilized only for Rs.4.20. Again I have reached Reliance Customer Care, but there are not responding properly. Please let me know what happen for the remaining amount Mobile No: [protected] Was this information helpful? | |
May 14, 2016 Complaint marked as Resolved Dear Reliance Team,
My Recharge balance was revised by your team. Thanks for Reliance Communication and Consumer Complaints.
Regards,
Vimal | |
 5 Comments | |
Comments
Dear Vimal,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
Dear Team,
I have recharged for Rs.300 on 3rd Dec 2015. From Dec 2015 to Mar 2016, I have utilized for Rs.4.20.
I have received a SMS on Mar 2016 that my balance was Rs.0.
Could you please give an explanation for the remaining amount Rs.290 ?
Regards,
Vimal
I have recharged for Rs.300 on 3rd Dec 2015. From Dec 2015 to Mar 2016, I have utilized for Rs.4.20.
I have received a SMS on Mar 2016 that my balance was Rs.0.
Could you please give an explanation for the remaining amount Rs.290 ?
Regards,
Vimal
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications