[Resolved] Reliance Communications — Reliance sending bills even after postpaid closure of wipod dongle

smujahid

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	www.rcom.co.in

I was using reliance wipod dongle([protected]) with postpaid connection.
I have requested for the closure of this connection as I am not using internet and I am not interested in 4g upgrade.
Request id is[protected].
The dongle doesn't work since past 3 months.
Still I am billed by Reliance for giving me zero data and zero service.
The customer care guy asked me to pay a very unfair amount of Rs.1730 to close the connection!!
Even after paying this amount in August, still I received a bill for the month of September!!!

Reliance,
Your disservice is discouraging me to be a future customer. Please desist and close the connection immediately.

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Nov 3, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by smujahid Please respond or notify Reliance on this.

Verified Support

Oct 03, 2016

Reliance Communications Customer Care's response Dear Mujahid,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications