[Resolved]  Reliance Communications — Reliance sim not close

Address:New Delhi, Delhi, 110016
Website:www.rcom.co.in/Rcom/personal/home/index.html

I have a Reliance CDMA Number with no.[protected]. This was taken with unlimited plan Local/STD Rs.499/- scheme. I would like to close my Reliance Number and i logged a report to customer care close my number they have taken my request and they told me that it will close within 15 Days after 15 days i have call customer care to ask about my status they told my that sir your sim will not close because you have not receive our call but i have not receive any call from reliance again i call to reliance executive they told me that i have send this mail to our concern department it will close within 48 hours right now my sim is activate and daily my amount is exceed
I have already call Customer care Executive 13 times regarding this to reliance customer care id including Mr.Anil Ambani email id and TRAI id for terminating my Reliance sim immediately I request you to terminate this number immediately and other wise confirm. I have attach picture of that which is close without intimate me or without taken any action
Ajay Kumar
Mobile no.[protected]
email id [protected]@yahoo.com
+1 photos
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 24, 2016
Reliance Communications Customer Care's response
Dear Customer,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
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