Reliance Communications — Reliance smart gsm service — no response of complaint at customer care

vpchiplunkar

from Delhi, Delhi

Address:

400013

My self Aniket Devrukhkar I am prepaid customer of smart gsm service from 2015. From last 7 days i was unable to SMS "check operator services" message come. i complain at customer care about this problem they give me complain I.D.[protected]/[protected]/[protected] & told me that they will resolve complain within 24 hour or 2 day now till today they not resolve my complain. my cell no. is [protected].

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Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aniket,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aniket,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

vpchiplunkar

from Delhi, Delhi

No any Resolved above matter.
so I m portable my mobile service.

Thanks,

Regards,
Aniket Devrukhakar