[Resolved]  Reliance Communications — Reliance wi-pod

Address:Chennai, Tamil Nadu, 600047
Website:www.reliance.home/default.asp

I bought the reliance wi-pod datacard on 31st Sep and it got activated on 1st October no [protected]. I was informed that you will get 14.7 Mbps but all I had is 14.7kbps and even with disconnections. I called up customer care and no proper response its all waste of time with ref no's [protected],[protected] . Secondly i was informed that its 30 days by seller who confirmed it with the reliance agent before selling this but now I have only 15 days validity. Just see to the history below I spent several hrs to download a 78 mb file. Will somebody from reliance team will sort this issue? else refund my money back.

No. Start Time Connected Time Downloaded Uploaded Total Traffic
1 [protected]:38:31 00:03:28 231.75KB 118.28KB 350.04KB
2 [protected]:44:26 00:01:00 0.33KB 0.26KB 0.6KB
3 [protected]:52:13 00:01:20 48.09KB 14.44KB 62.54KB
4 [protected]:59:16 00:07:00 216.96KB 289.44KB 506.41KB
5 [protected]:9:30 00:51:20 36.35MB 6.37MB 42.73MB
6 [protected]:14:47 00:32:22 30.29MB 1.66MB 31.96MB
7 [protected]:8:55 01:40:20 63.24MB 4.76MB 68MB
8 [protected]:58:9 01:46:23 21.71MB 4.61MB 26.32MB
9 [protected]:45:31 01:19:01 19.25MB 5.23MB 24.49MB
10 [protected]:23:47 00:27:19 10.2MB 3.4MB 13.61MB
11 [protected]:53:3 00:12:00 841.05KB 432.21KB 1.24MB
12 [protected]:48:0 00:17:20 3.33MB 445.89KB 3.76MB
13 [protected]:5:57 00:39:20 19.49MB 9.11MB 28.61MB
14 [protected]:46:58 01:02:00 71.94MB 3.69MB 75.63MB
15 [protected]:52:31 00:09:02 24.11MB 1.68MB 25.79MB
16 [protected]:3:55 00:39:20 88.33MB 4.5MB 92.84MB
17 [protected]:6:32 00:05:00 793.18KB 179.11KB 972.29KB
18 [protected]:13:35 00:12:10 7.67MB 2.96MB 10.63MB
19 [protected]:28:13 00:01:42 5.32KB 9.06KB 14.39KB
20 [protected]:31:19 00:04:20 837.91KB 406.46KB 1.21MB
Total 10:11:47 398.87MB 49.87MB
448.75MB
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Oct 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2015
Reliance Communications Customer Care's response
Dear Zabeen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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