[Resolved]  Reliance Communications — Reliance wimax

Address:Pune, Maharashtra, 411057
Website:www.rcom.co.in

Dear Reliance Wimax,

I have received numerous emails from one Mr S. M. SHAIKH (rele.reliable.[protected]@gmail.com). This has been coming up on my spam folder as it is a ‘very’ unofficial email address. First of all I am unsure of the authenticity of the email itself but I am writing this complaint in as I was a resident of the address (mentioned in the email from Mr Shaikh) and a wimax user but that about 7 years ago. I had relocated to Delhi from Pune in Sep 2009 and, hence, requested to terminate the connection.

Attached below is exact email requiring me to attend the Lok adalat - whereas I am not even in India since the last 1.5 years! Please can you look into the matter.


Ref: - Pre-Litigation Case No. LK/FEB-16/SME-8135


Sub: - Proposal of Reliance Communications Ltd., for presenting your dispute with regard to outstanding billing amount of Rs. 1734 /- for BAN No. [protected] before the Lok-Adalat.


Sir/Madam,

Apropos to the subject mentioned above, you are hereby informed that, the ApplicantReliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs.1734 /- has arranged a Pre-Litigation Lok-adalat on Saturday 13/02/2016 at 11.00 a.m. Till 4.00 pm. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:-


1. Type of the bill / Account :- Broadband /Leased Line/ PRI service rendered

2. Name of Customer :- MR SHOUMIT DEY

3. Total Outstanding amount :- 1734 /-


Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat U/s. 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination.


Hence you are requested to remain present at 11.00 a.m. Till 4.00 pm on 13-FEB-16 at District Court, Shivajinagar, Pune for amicably settlement.

Regards,

Shoumit Dey

[protected]@gmail.com
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Oct 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2016
Reliance Communications Customer Care's response
Dear Shoumit,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Shoumit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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