[Resolved]  Reliance Communications — Reliance wipod unauthorized change inplan and billing issues

Address:Mumbai City, Maharashtra, 400092

Reliance wipod plan no. [protected] was changed without informing me. My advanced 1yr rental plan converted into normal plan for which i raised an issue and since then my net connection has been deactivated by them in july 2016. Then to they have charged me for july and aug 16 bill. So i requested to disconnect my ac on 23rd aug2016. They are asking for the payment for the period for which my wipod was not even working. Billing cycle for august would end on 13 sept. Then also they are asking for full amount against my pro-rata argument.
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Sep 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Reliance Communications Customer Care's response
Dear Vyas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Same case with me too, what kind o[censored]nethical behavior!
Reliance Communications Customer Care's response, Aug 24, 2016
Verified Support
Dear Yogesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
aruntanwar's reply, Aug 24, 2016
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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