Reliance Communications — Re:Not working of broaadband and telephone line connection

Address:

Salem, Tamil Nadu

sir/Madam, We are using the broadband Internet connection and telephone connection of reliance for morethan last 3 years.Our internet connection and phone connection is not working for morethan 11days.we have made a complaint number on local complaint technisian Mr.Kapil-[protected].There is no more response from kapil till date.we wait so long and we are using this internet and our total business has been loss up to 1.5lakhs per day because of internet and telephone connection is not working. We wait for three days from the complaint no more response from Mr.Kapil like(Not attending the call, cancelling the incoming call, diverting the call to sales person, advising me to contact your connection made sales person, speaking o[censored]nwanted words etc., , ) Up to three days there is no clarification from technical team, so lock a complaint on reliance customer care.From customer care we have received a information that within 24 hours we clear the complaint.so we wait again 36 hours more. till now there is no more response from customer care and the complaint also not cleared. so once again we contact customer care and they told that ur complaint is in process.i[censored]rgent please lock another complaint. from the company end there is no more responses and no proper reply from customer care executive, techinal manager mr.kapil etc.., , Because of this tension i have mentally upset and mentally tarchered.kindly take a action on behalf of reliance communication and their unresponsibe staffs, we need a justice and proper action of this complaint.we are paying our bill on the proper manner to reliance.but today there is no response from the company end for these complaints. we loose and we loss our business of morethan 5 to 10 lakhs online sale and we loose our customer which we earn through the phonebusiness also. now we are ready to cancell this connection.but we need a same number alone.we no need a broadband connection. we are using the phone connection for this broadband and that number alone we need. So kindly make me a support for getting the landline connection alone without broadband connection. Land line Number :[protected]. Complaint register number;[protected] my contact details: Hari Salem. Cell:[protected].