[Resolved] Reliance Communications — Repetitive Complaint against [protected]

vaibhavraikhare

from Delhi, Delhi

Address:

Jaipur, Rajasthan

Dear Person concerned, i got charged for a VAS of Rs 10 on 19/08/2015. Please waive the charge asap. I am facing repeatedly deduction from last few days. Although i got refund each time after complaining but that is keeping my inbox fill and its not permanent solution for it. Details of deduction from last week are following: (4th July) Reliance=[protected] (5th July) Reliance=[protected] (20th July) Reliance=[protected] (22nd July) Reliance=[protected] (7th August) Reliance=[protected] (12th August) Reliance=[protected] (15th August) Reliance=[protected] (18th August) Reliance=[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2015

Reliance Communications Customer Care's response Dear Vaibhav,

Please accept our sincere apology for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 22, 2015

Reliance Communications Customer Care's response Dear Vaibhav,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications