[Resolved] Reliance Communications — Sending bill even after converting from postpaid to prepaid | |||
I have converted reliance netconnect+ postpaid into prepaid after clearing all my outstanding. I have got confirmation call stating that my plan has been changed. But after 3 months, I received bill from Reliance! They kept calling me to pay the bills and I told them that my plan had been changed before 3 months, at that time they told that I was right and they will not call again. But now, after 6 months they again billed me and now they logged legal complaint against me regarding the same! I have receipts of all the bills I have paid those cleared outstanding. I don't know what to do in such case. Please help. My Reliance netconnect+ number: [protected] -Pratik Galoria +91-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
No resolution yet. I emailed on their appellate authority regarding the same and they registered complaint with ID[protected] on 31st October. They told to resolve the issue with in 7 days. I didn't get any call from them regarding this complaint, instead I am still getting calls to pay the bill. Hilarious!
Still no proper resolution! Everyday I get calls from mumbai office saying that I have nothing to do now and all outstanding are cleared, and every morning I get calls from Ahmedabad office asking me to pay the bill!!! strage!!! What the hell you guys are doing?? what you want?? Can't you keep your system updated?? Why I am getting calls everyday if you are saying that issue has been resolved???
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications