[Resolved]  Reliance Communications — Services were blocked still get whole month bill after many complaints

Address:Chandigarh, Punjab, 160009
Website:www.rcom.co.in

Dear Concern, I took new connection in 1st week of oct 2015 ([protected]-chandigarh )after verification it was activated with in 3 days but on 26th oct evening when i went to himachal on roaming, same day all my services were blocked i talked many time to the costumer care executive they said it is related to documentation updation problem from store they did not uploaded the details so we cant help you so contact to the store only . I was at himachal so i sent my person to reliance store many time at chandigarh sector 9 D more then a week go but complaint was not resolved when i came back to chandigarh in 1st week of nov then i personally visited to the store after that it was resolved . so my no was blocked more then a week . the store executive insured that they will wave of the amount for that week when bill will be generated then they will adjust the amount . but now i have called to the executive they said its not our fault it was related to reliance store only so we cant help you . now tell me where i have to go is it my fault that i have taken reliance connection i want my problem to be resolved only even i mailed over your costumer care mail address but did not get any respond . kindly wave off the amount from 26th oct to 5th nov best regards, Dr.Vikas Jaswal [protected]
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Nov 30, 2015
Complaint marked as Resolved 
resolved, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , thanks with best regards dr.vikas jaswal
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2015
Reliance Communications Customer Care's response
Dear Vikas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 05, 2015
Reliance Communications Customer Care's response
Dear Vikas,

As per confirmation received from concern team we wish to inform you have been charged correctly. Hence, we won't be able to pass any waiver. Thank you!

Cheers,
Reliance Communications
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