[Resolved]  Reliance Communications — Sim Card

Address:Kolkata, West Bengal, 700078
Website:www.rcom.co.in/Rcom/personal/customercare/customercare_mobile.html

One sudden day a executive of reliance called me and offered me for a sim card for free of cost. only the security money to be paid for the sim. and i have paid 500 rupees. that executive told me that if there will be any problem with the address verification then the service for the sim card will be stopped. That's why i was very careful about this issue. one day i got a message that the address verification has been failed though i didn't get any call from any of the reliance executive. now suddenly one day my outgoing services has been stopped as well as my internet services. from yesterday onward my incoming has been stopped and it is saying (if anyone is calling) that the dallied number is incorrect. i have called that reliance executive for several times but that lady is saying that she is feeling bad for this situation but not taking any action. still now none of the reliance address verification executive has called me nor they have came to my house for any kind of verification. may i know what kind of customer harassment is this? Please it's a request to take necessary step for this company. And I want my service back within a day.
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Dec 10, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Reliance Communications Customer Care's response
Dear Priyanka,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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I lost my phone and sim card so i want to deactivate my sim card please do so as soon as possible
I converted my 3g post apid connection to 4g lte around back 6days but it is not working. There are not show any tower signal.

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