[Resolved]  Reliance Communications — Sim/fraud does not stop balance constantly deducted by you for unknown services

Address:Amritsar, Punjab, 143001
Website:[email protected]

I am simranjit singh mobile number is [protected].
I complained against you on 2 november
Matter of 26rs deducted for unknown services which was resolved by you and on next day again you deduct 5rs then i again posted the complaint. You refunded 55rs rather then 5rs why you did this that you knows only i answered your when i satisfied or not on you may check this on complaint wall.
But now on 13 november 2016 again you deduct 10rs from main account i tried to call 198 but no response call automatically rejected i was busy that time so leave, then today on 15 november my main account become zero. The balance you deducted is amount of 56rs from main account for unknown service without any notice and it's happened again and again. The fraud on the name of service constantly going on. This is really bad.
Why you don't have control on this activity??
How automatically services activated?
Why you don't inform the customer when you charged for unknown service??
Why you continue bothering me??
Is this your service??
Who started this fraud??
Now better to change your brand name with reliance 420 from reliance.
Because the activity is going on the name of service is big fraud 420.
You should better change with it.
I don't need any kind of bonus just stop this fraud on the name of service. I know its easiest way of earn money. No doubt million o[censored]sers of reliance.
How much you collect in a day by this???

Here it's old complaint.

It's 2nd.
I am your customer [protected].
Thank you for resolving last request.

Dear customer, thank you for contacting reliance. Your service request no. Is[protected]. Your request will be resolved in the next 6 hours

Now listen carefully another 1. It's again happened yesterday night[protected] balance 5rs out of 31rs deduct by you for unknown service without any alert.
Even now i am feeling shame to calling you.
Do you feel the same???
What the fraud activity organised by you on the name of service???
Is this your service or fraud doing cleverly??
You does not answers my question
In mail?
How automatically service become activate and charges deduct by you like thief without giving alert regarding this??
Who activating this service??
If customer neither check there balance the fraud unfold for him till the computer does not tell him that
Sorry you don't have insufficient balance.
Kindly be best as the brand name you are. Don't bother the customers.
It's really shameful activity going on again and again.
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
Reliance Communications Customer Care's response
Dear Simranjit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 19, 2016
Reliance Communications Customer Care's response
Dear Simranjit,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information