Reliance Communications — Slow 3g internet

Address:Jaipur, Rajasthan, 302021
Website:rcom.co.in

They slow down my internet after every few days.
I try to call the CC but they never ever even give an answer, have done that for 3 occasions in past month, they told that their system was down every time. This ntime(It has been 4 days), I am getting 110kbps(it was slower in other cases), I can't even connect to CC through online chat or IVR, btw there is no direct option in IVR for CC, now it says to dial *111# for info. I mailed them last time and got no response.

It is very important to me as I use internet for most of my studies, I am studying for JEE Advanced. Please resolve this and tell your management at Chitrakoot Scheme, Jaipur that they stop playing like this.
My phone number is [protected].
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Siddharth,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Some Bhagyashree from reliance called, she told me to change my intenet APN settings, I did the same and restarted the phone as told but now it works even worse. I have changed the authentication setting back to default.
Please help me.

Dear Siddharth,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
I have not recieved any response nor have my internet got better since then. I hate reliance.

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