[Resolved] Reliance Communications — Slow speed of internet and poor customer care service | |||
My reliance wi pod(4G dongle) number is [protected]. I upgraded to 4G from 3G service as they stopped the 3G service and my last recharge of 3G reliance netconnect got wasted but still thinking that 4G service will be working efficiently I got the 4G dongle. At the time of initial installation (18/08/2016) 4G speed was properly maintained but after a week net speed got slow .I was a regular customer of reliance since 2011 but past few months its service is getting worse and customer care service is really poor either they don`t connect the call to customer service executive or they won`t give a proper solution for the problem. Kindly look into the matter. Was this information helpful? | |||
Oct 7, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Reliance Communications Customer Care's response Dear Saumya, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Sep 01, 2016 Reliance Communications Customer Care's response Dear Saumya, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back. Regards Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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