[Resolved]  Reliance Communications — Sold dongle and didn't get connection yet

Address:Mumbai City, Maharashtra, 400005
Website:www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC

I have been sold a reliance wi-pod at RS 3000 from Pawan Patel (Mob- [protected]) for internet connection. But it has been more than 6 month that he didn't activate my account even after submitting the documents.

I have been trying to reach him and his document collection guy (Mob- [protected]) but there is no response from the provided numbers.

Please look into the matter on an urgent basis as i feel that i have been cheated by Reliance company.

RSN - RZTCDC[protected]

MDN - [protected]
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Oct 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 02, 2016
Reliance Communications Customer Care's response
Dear Ashish,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
May 04, 2016
Reliance Communications Customer Care's response
Dear Ashish,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Feb 11, 2017
Updated by samalashish
no my problem not solved yet
Complaint comments 

Comments

Dear Ashish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
[protected]
[protected]
No its not addressed ... I still have that dongle with me me with no connection yet. Now Pay back my money immediately

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