[Resolved] Reliance Communications — Special offer not working & rs 40.00 deducted

Deepak Barik

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 571425
Website:	www.rcom.co.in

Dear Sir/Madam
I m Deepak bearing Reliance GSM Karnataka No : [protected] wish to bring your kind notice that on 30.10.2016, I activated 30Mints Std for rs 9.00. I received a confirmation msg which was valid up to 12.00midnight and I talked 30 mints.But unfortunately rs 31.00 was deducted from my main balance instead of my promo balance.
I talked to Reliance Care, the gentleman told me it was deducted bcoz of blackout day(Dewali).But sir, If it was not supposed to valid, why the recharge got successful? Like other special offer (if it is not meant for us or expired), it must say recharge is unsuccessful.why the same didn't happen here?
Dear Sir, Kindly look into my matter and give my rs 40.00 back
Thank You.

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Dec 8, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Reliance Communications Customer Care's response Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 06, 2016

Reliance Communications Customer Care's response Dear Deepak,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Dec 18, 2016

Updated by Deepak Barik Thank You !!