[Resolved] Reliance Communications — Special offer pack

gnana selvam

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600026
Website:	About the reliance telecom services

I'm using reliance for the past 5years, my no is [protected]. Last time i recharched an amount of ₹60 which is special offer pack with the talktime of 70, but i did not get the exact amount of offer pack, instead i get the normal benefit of only 49₹. I have complaint many times to the customer care people but they did not properly consider my complaint and take it it as the silly thing and i have worried very much about taking my money so kindly consider my complaint as one of the problem and in future don't give strugglels to any other person by providing the wrong information about special offer pack and cheating the customer s. Writing with burning of my heart.

By k. Gnanaselvam

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Nov 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Reliance Communications Customer Care's response Dear Gnanaselvam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 15, 2016

Reliance Communications Customer Care's response Dear Gnanaselvam,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications