Reliance Communications — STOP GENERATING BILLS FOR THE DATA CARD WITH NO USAGE FOR WHICH DEACTIVATION REQUEST RAISED AND UNATTENDED -

Address:

Mumbai City, Maharashtra

I was using data card no. [protected] for over 3 yrs. End of last year when I was going to my hometown where I used to always had connectivity issue, i told reliance about the issue when they told me its due to signal. Therefore I told them to cancel incase I cant use it in that part of the country. Within a week I a got a call for payment I again told them to cancel the connection and would like to discontinue. Since my balance amount to be payable at that time was just about 500 which they could have easily adjusted against my deposit. When I gave the reason for connectivity issue as reason behind my cancellation they agreed and I was under the impression it would be cancelled. But after a month I got another call for payment whereby I repeated what I had informed earlier customer care executive. Now its come to a stage of harassment where they have started threatening with legal action. I am tired of these calls. I can say one thing, this is no way of customer care and please don’t put people under such kind of stress. The last call I got 2 days back from a lady saying she is a lawyer from Delhi Court. I am a respectable PSU officer, wont try to cheat a service provider for 500. They still have not discontinued and now tell me my outstanding amount payable is around 1800/- . You can check your records when I used the netconnect last, why should I be punished this way. My mistake was I used a Reliance Product???? Kindly look into the issue at the earliest and deactivate this account with immediate effect and instruct your customer care not to call me and harass.