[Resolved]  Reliance Communications — Terminated number will not active after payment even phone set will be throw

Address:Kolkata, West Bengal

I AM DIPA MONDAL PURCHASED A CDMA [protected]@2500 WITH RENTAL @599.After 3 month delay payment which bill [protected]@1500 I came to know my [protected]@[protected] has been terminated.I wish to pay all dues but i came to know if I make payment clear my phone will not active even I can not take a new number that means my new phone will be a toy for child.How it is rediculas that payment will be clear and i need to throw away my phone.When Reliance is selling there land phone why they are not informing that after termination of number phone need to throw away.Please help me out Dipa Mondal Mob-[protected]
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Oct 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2015
Reliance Communications Customer Care's response
Dear Dipa,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 17, 2015
Reliance Communications Customer Care's response
Dear Dipa,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Team,

You have intimated me with wrong information.Because When I visited reliance outlet at New Alipore branch they inform me I will not get this number con-firmly after giving cash payment also.So please call [protected]@[protected]

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