[Resolved]  Reliance Communications — Termination of services to my reliance netconnect - data card

Address:Mumbai City, Maharashtra, 400710
Website:www.rcom.co.in/Rcom

Hi,

This is Vishal and my data card number is [protected]. I have been calling your customer care for the past 3 days requesting them to stop all the services on the above mentioned data card number because I have switched to another service provider as they were putting additional cost on me for upgrading to 4G and I was put on hold for almost 15 minutes on 2 occasions since their termination department guys were too busy to take call. Now, since I have tried too many times I will not take further pains. It is up to those guys and I will not pay any outstanding amount because the services they had provided in the month of May and June were very bad with sometimes no network at all for days. I hope they will do the needful and terminate all the services on the above mentioned data card number.

Regards,
Vishal. A
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2016
Reliance Communications Customer Care's response
Dear Vishal,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Vishal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My alternate number is [protected]

Vishal. A

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