Reliance Communications — Terrible services of gsm network in andhra pradesh

I'm from tadepalli near vijayawada, andhra pradesh & had opted for mnp from vodaphone to reliance, when they had offered a 50% discount on the rs. 998 package (Ie. Monthly rental of rs. 499 + service charges)

Initially for the first 2 months the network had minor problems like call drop, signal drop & data connectivity problem. So, i opted for missed call alert, so that i don't miss any important calls. But, from the past 20 days, there is a severe signal problem at home & even in the city. The data doesn't work 99% of the time & there is no signal almost 90% of the time.

When i approached reliance store to complaint, they just took down my complaint verbally without registering it. But, the situation was worsening my the day. In-spite of complaining a number of times, no one called nor looked into the matter. On top of it, they would just casually tell me to port out of the network, saying that there is a problem with only customers who have opted for this package. They would tell me that other customers dont have any problem, but for the rs. 498 package customers. So, it seems as if they are deliberately creating network problem for the customers who have opted for the rs. 498 package.

Yesterday, i finally could get them to give me their manual complaint register, where i had made note of the same. I request you to kindly accept my complaint against reliance communications for their malpractice & cheating customers.