[Resolved]  Reliance Communications — third class highly unreliable data services

Address:

New Delhi, Delhi

Activated data packs on my no [protected] on 24/06/15, and from that time it lost services due to technical issues at their end so I couldn't able to use my data packs I wrote a number of complaint mail to customer care as well appellate but no reply or action taken from their end eventually at around 9 pm it connected to the network but still internet was not workable so i called 198 and a I'll mannered unprofessional rude person replied in a aggressive manner and said it will be restored only after 10 pm due to some back end problem i asked him to register a complaint and get my money refunded as i couldn't use my data due to their fault he simply refused in a aggressive manner and laughed out i asked his name he gave a wrong name pinku which shows that they themselves are aware that they are wrong and unethical so the don't give out their real names and after that internet starts only at around 11 pm only an hour prior to pack expiry this is not the first my bitter experience with reliance they have this tendency to bug the customer I am reporting same to TRAI also see if they can do something.