[Resolved]  Reliance Communications — to pay back all the payments done due to your executive is unable to change my postpaid plan in prepaid

Address:Ranchi, Jharkhand, 834001

I had gone to your reliance office to change my postpaid plan to prepaid. They have said to me to pay all the outstanding but now they are saying that it is not possible to change your number in prepaid plan. They have advised me to port my number to other networks. If you cannot change my plan into prepaid please pay back all my payments i have done for this and close my number for always.
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Oct 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Reliance Communications Customer Care's response
Dear Customer,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications
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