[Resolved] Reliance Communications — TOPUP AMOUNT OF RS30/- NOT CREDITED FOR MORE THAN 12HRS

A Raghavan

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

I made topup for Rs30/- thru Reliance communications portal INSTANT RECHARGE by Bank of India Net banking on September 6, 2014 at 5.15pm. Though my bank of account was debited instantly as the transaction is 'successful', TALK TIME NOT CREDITED TO MY MOBILE NUMBER OF RELIANCE YET.Repeated mails sent to Reliance thru my email id has not been replied and the customer care 198 not helpful either.. Either talktime should be credited or the amount transferred to bank account.

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Complaint marked as Resolved

Thanks a lot for the effort taken. The amount has been credited back to my account. please treat the complaint as closed

Reliance Communications customer support has been notified about the posted complaint.

Sep 06, 2014

Updated by A Raghavan Despite calling customer care 198 several times, problem not addressed or replied

A Raghavan

Sep 06, 2014

Updated by A Raghavan iam the reliance GSM prepaid subscriber in chennai

Sep 08, 2014

Updated by A Raghavan Sir

I made the topup for Rs 30 to my relilance gsm no [protected] thru reliance communications portal on sep 6 at 5.15pm .Though my bank of india net banking account debited immediately but talk time not credited.even after 36 hrs nor my bank account credited. sent several mails to reliance customer care id for non credit of talktime. But none of the mails were replied.

Please do the needful

A Raghavan

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Raghavan,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications