Reliance Communications — Ultimation of barring my no | |||||
Dear sir/madam, I subscribed for reliance post paid Jalsa998 plan with 50%discount of mob no-[protected] [Please find the enclosure for your reference]. The terms and conditions of plan was, unlimited calling to any number i.e. R-R/R-Other along with unlimited 2G data. The plan is applicable when I was in roaming also. Recently, i.e. on 30/03/2016, I have received a message from Reliance Communication that “I am over using my number and I am using it for commercial purpose. So, my calling services will be barred and forcing me to change my plan”. I would like to make it clear that, this is my personal number and I am using it for my personal use only. I declare that I have not used for any commercial purpose. I have never expected this treatment from such a reputed group like reliance communication to harass its customer by these unethical practices. I would like your kind concern in this matter. I request you please do the needful and win back trust within your customers. Else, I will request all my mates to withdraw their Reliance Network SIM and switch to other network with work ethics and customer eccentricity. Thank You, With warm regards, Shiv Mohan Shukla Ludhiana, Punjab Mob-[protected] Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear sir/madam,
Reliance customer care is misguiding me which is not good for customer's satisfaction. i was make pressure to change the existing plan or to come in capping by Executive customer care of Reliance communication. i feel harassed and cheated.This activity is proved that your company is a fraud company.This is not good for reputed company.Please Resolve my problem immediately and come back in my trust.
Reliance customer care is misguiding me which is not good for customer's satisfaction. i was make pressure to change the existing plan or to come in capping by Executive customer care of Reliance communication. i feel harassed and cheated.This activity is proved that your company is a fraud company.This is not good for reputed company.Please Resolve my problem immediately and come back in my trust.
Dear Shiv,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications