[Resolved] Reliance Communications — Unauthorized billing without issuance of 4g sim | |||||
I have a reliance netconnect connection [protected]. CDMA services was stopped by Reliance since July but my bill was continuously get generated. I got a call from Reliance demand notice department where I settled my previous dues and balance amount was waived off in Sep month bill. Also I have received an confirmation email from Reliance email id that this is a full & final settlement and after that you will not get any bill generated. Your connection is permanently disconnected. However the termination request was not processed. I have now received a new bill for October cycle and customer care is again asking me to raise a new complain, if the termination has to be processed. It is very annoying that I have to follow all the process from the beginning. I have been never issued any 4G sim and not requested. Please let me know why the connection closure is still not processed. I have a written email proof from Reliance and I will go to consumer court for filing the fraud case. Please support me in get my bill completely waived off and connection termination. Subscriber No: [protected] Alternate contact no- [protected] Was this information helpful? | |||||
Dec 5, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 04, 2016 Reliance Communications Customer Care's response Dear Customer, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I had same issue with my Reliance [protected] CDMA as it has stop in the month of May - Jun 2016, already raised 10 - 15 times for disconnection but still not disconnnected and geeting bills on monthly basis.