[Resolved]  Reliance Communications — Unauthorized changes in data pack and unable to contact customer case

Address:560076
Website:www.rcom.co.in

Hi,

I was using rel net connect, as they go for closing cdma they have requested me to take gsm sim and mentioned same pack will be continued. My pack is 10gb with high speed and rest unlimited.

Yesterday i have received the bill and they have charged saying 2gb my limit and extra i have to pay.

Now i am not even able to call cc.

I requested them to close the my account.
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Sep 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 23, 2016
Updated by Rajivkv
I forgot to mentioned.. What ever you guys do.. I wont make payment until you guys fixing issue. I already sent email for legal document.
Aug 23, 2016
Updated by Rajivkv
my data card number is [protected]

my number is :[protected]
Verified Support
Aug 23, 2016
Reliance Communications Customer Care's response
Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Same issue with me. No notice and info's and I didn't pay the bill amount and they disconnected the service, that also without any sort of notice. Now its better to change to some other service providers since Reliance is just useless just like their customer service people. Its pathetic service from Reliance.
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