[Resolved] Reliance Communications — Unfair bill generation and disconnecting my mobile number

Ashutosh Khadgaray

from Kosamba, Gujarat

Address:

751016

Deposited 10450 for 1 year free plan on 27 august for my mobile number [protected] at sairam communications, bhubaneswar which is a reliance communication authorised outlet but still my bill is generating since last 3 months and while contacting to the cc since 2 months they are always saying simply that they are trying to resolve the issue.

Always my number is getting disconnect due to amount overdue which is refelecting in their system. But for the same i'm not at allliable. Need the bill weiver for the same but no action till now after several mails also.

Need a justice for the same as that is my old number and linked with all bank accounts and cant access my accounts suring any urgency. Also i'm lossing contacts for which i'm getting financial losses.

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Dec 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Nov 15, 2016

Updated by Ashutosh Khadgaray Pls find the snapshot of my sent mails

Verified Support

Nov 16, 2016

Reliance Communications Customer Care's response Dear Ashutosh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 18, 2016

Reliance Communications Customer Care's response Dear Ashutosh,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications