[Resolved] Reliance Communications — Unnecessarily activating data services & customer care executive abusing in feed back call | |||||
Dear Sir, I have reliance GSM mobile connection with the following number. Mobile Number: [protected] From 52811 (on 15 sept2016 & 21sept2016 3.15am) I got message saying "Dear Reliance Customer, We have registered your request. Your data service will be activated shortly", although I didn't place any request, just because of this activation my calling tariff is not working Please deregister me So, what I understand is "Reliance uses this kind of practices to get money and harass their customers and if customer ignores theses messages (i guess, it will be happening with lot of customers) from customer care, Reliance is able to steal money from them. Today I tried so many times to speak to customer care representative on 198. But, IVRS says it will connect me to CCR every time the call gets disconnect. I am really fed up the services provided by Reliance communications. I request, plz don't register me by your own to any of the services. Otherwise I will be forced to switch to other operators and contact consumer court. For the above complain I got a call from [protected] from reliance customer care & he is abusing me why I complained here. I want this type of bloody employees must be punished very hard for this misbehave because I am a citizen of free INDIA & he has no right to abuse me and it is violation of fundamental right under article 21 of Indian constitution . Regards, Sachin yadav Was this information helpful? | |||||
Oct 30, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Reliance Communications Customer Care's response Dear Sachin, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 28, 2016 Reliance Communications Customer Care's response Dear Sachin, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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