[Resolved]  Reliance Communications — Unnecessarily activation of value added service

Address:Indore, Madhya Pradesh, 453112
Website:www.rcom.co.in

Unnecessarily activating value added service from companies behalf on prepaid sim and when calling customer care, they do not support instead they cut phone when i again calling to cutomer care they donot pick up. In 1 day, they have activated 3 VAS to distrub customers and customer care not support at all and donot refund the payment deducted.
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2015
Reliance Communications Customer Care's response
Dear Rajat,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

After complaint still same issue is not resolved. In my bal. Unnecessarily deducting amount and saying activation of value added service which not activated by me. All the time company itself activate the VAS to deduct customers bal. I had complaint same to customer care many many time but issue is still issue, no reslove at all and today again my bal deducted for the same reason by co.

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