Reliance Communications — Unnecessarily Reliance deducted my balance admit refund till not refund

Address:

Khordha, Odisha

From: RATNAKAR PARIDA <ratnakar.[protected]@gmail.com> Date: Sat, Mar 7, 2015 at 12:57 AM Subject: Unwanted Balance Deduction By Reliance GSM : Complaint To: [protected]@relianceada.com Cc: [protected]@trai.gov.in, [protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com, rtlappellateauthority.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com, [protected]@relianceada.com, gsm.[protected]@relianceada.com Dear Sir/ Mam, My mobile no.[protected] was deducted Rs.5/- on 05.03.2015. I was call to your help line regarding that deduction and your customer service executive MAMOTA was revived my call and answer me that amount was deducted wrongly and it was immediate refund you today but not refund. Again i call to your help line and Mr. Birendra was receive my call i say same problem he was told me same like your 1st executive but not refund. When i again call your help line said invalided choice. After that problem i was tray maximum time but same problem. But today dt.07.03.2015 i was call to your help line asked her why my wrong deducted amount till today not refund to me. She was told me i unable see your previous complain before 24 hours data. So your amount was not refund. I want to you how much amount was deduct on that wrong way and why not refund me if you have wrongly deduct my account balance and why to to block me to call customer care executive? Is it a right way to wrongly deduct our account balance? Its biggest telecom company in india why that company earn/collect money in wrong way. I have request to you kindly solved my problem immediately. -- = = = = THANKS & REGARDS RATNAKAR PARIDA Mob:- [protected], [protected] KHURDA-752055(ODISHA) Email:-ratnakar.[protected]@gmail.com ratnakar.[protected]@rocketmail.com