[Resolved]  Reliance Communications — Unnecessary Bal Deduction# Multiple Times

Address:Sundargarh, Odisha

Hi Mr.Ajay, My name is Sanket shah and I checked my mobile msgs and found that your company is deducting unnecessary balance deductions on account of VAS and till date 114 rupees have been deducted so far. I am sick of it and will raise it to TRAI and consumer court claiming reimbursement for these unethical business practices that your co is following. Please have your team validate these charges and initiate refund. This has become a very usual practice and you being the head should have a control on this. People donot have so much time to closely monitor their mail boxes. Regards, Sanket shah Dissatisfied customer [protected]
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2015
Reliance Communications Customer Care's response
Dear Sanket,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 23, 2015
Reliance Communications Customer Care's response
Dear Sanket,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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