[Resolved] Reliance Communications — Unnecessary Bal Deduction Multiple Times | |||
Hiiii, I checked my mobile msgs and found that your company is deducting unnecessary balance deductions multiple times.My number is [protected]. Last night i have recharged with 55 rs and all my balance is deducted without any reason.I have called customer care 17 times but no solution.Useless service. I am sick of it and will raise it to TRAI and consumer court claiming reimbursement for these unethical business practices that your co is following. Please have your team validate these charges and initiate refund. Was this information helpful? | |||
Nov 11, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 18, 2015 Reliance Communications Customer Care's response Dear Ashish, Please accept our sincere apology for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 22, 2015 Reliance Communications Customer Care's response Dear Ashish, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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