[Resolved] Reliance Communications — Unnecessary Bal Deduction Multiple Times | |||||
Hiiii, I checked my mobile msgs and found that your company is deducting unnecessary balance deductions multiple times.My number is [protected]. few days before my 30 rs was deducted without any reason.I have called customer care 17 times but no solution.Useless service. I am sick of it. Please have your team validate these charges and initiate refund. Last night, My 11 rs was deducted to 0. Don't know for what service, ur cheap company keeps on cutting balance. Today, when i recharged with 42 rs, again they cut 95 rs from my account. Useless service. I am sick of it and will raise it to TRAI and consumer court claiming reimbursement for these unethical business practices that your company is following. Was this information helpful? | |||||
Nov 4, 2016 Complaint marked as Resolved Verified Support Sep 22, 2015 Reliance Communications Customer Care's response Dear Ashish, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Sep 25, 2015 Reliance Communications Customer Care's response Dear Ashish, As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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