Reliance Communications — Unnecessary balance deduction for data | |||
Hi, My name is Jaspreet Singh and phone number is [protected]. On May 08, 2014, I recharged with College plan. It includes free whatsapp and facebook. However, whenever I access whatsapp and facebook my account is charged for the data plan and as of now I have spent around Rs 50 on this. I complained earlier also and even received a call from your Mumbai office and the person assured that it will be resolved soon and I will get refund for all the data deduction amount. However, I still have not received the refund and I still can not use Facebook or whatapp as it deducts my balance. Please resolve this as soon as possible, else I have to post this to all the online network sites and I need to go to consumer court to file a case against you. Thanks, Jaspreet Singh Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
It is still not been resolved and I have been contacted by your customer support and they assured to resolve this within 2 -3 days, But it is still not resolved...Poor Poor Service...How can you survive like this in this comepetitive world...Other players will soon make you History in this country...Bye Bye Reliance from this country...I am not goona spend any other money on your pathatic company...Thank god, I have so much other better options
BAD BAD Company...
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
BAD BAD service...It is still not resolved...Do not fool people on the public platform...One person called and he only said he will forward my complaint nothing else...Are you selling vegetables on the street you useless people...I will not recharge your cell anymore and will not use this pathatic company again...
Reliance ko band karo...Chor company...
Reliance ko band karo...Chor company...
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications